Frequently Asked Questions
Everything you need to know about your Freedom of Movement experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I initiate a return or exchange?
You can return or exchange any unworn items with original tags within 30 days of purchase through our online returns portal.
Are your leather goods made from genuine leather?
Yes, all our leather products are crafted from 100% premium, full-grain leather designed to age beautifully over time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and various 'Buy Now, Pay Later' services like Afterpay and Klarna.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer a warranty on your products?
We stand by our craftsmanship. All Freedom of Movement bags and accessories come with a 12-month warranty against manufacturing defects.